Two-time champion West Indies, having a solitary win over Bangladesh, takes on Australia in their last group game on Saturday.
“We have spoken time and time again, especially from a batting perspective, what we need to do as individuals and we have not done well,” Pollard said. “A couple of young guys are putting up their hands but the experienced guys, myself included, have not done well.”
West Indies had a mathematical chance to go through to the last four, but Asalanka and Nissanka combined in a brilliant 91-run second-wicket stand.
The West Indies’ most experienced bowler Bravo was smashed for 42 off his four overs. Bravo finally broke the stand when Nissanka holed out in the deep in the 16th over.
Ravi Rmpaul and Jason Holder also couldn’t impress and finished with identical figure of 0-37.
The Sri Lanka fielders showed plenty of athleticism on the field with Bhanuka Rajapaksa and Chamika Karunaratne holding onto stunning catches to dismiss Roston Chase and Holder, respectively.
Hetmyer, who hit eight fours and four sixes, narrowed the margin of defeat in the last three overs through some big hitting against fast bowler Karunaratne (2-43) and Dushmantha Chameera (1-41).
“We are not going to hide from the fact that it’s been disappointing for us,” Pollard said. “I’m sure all the guys are hurting in that dressing room. It’s something we didn’t see coming, but we have to face the reality.”